Age, Identity, and Location Checks
Fortunes Veil is only for adults in eligible locations. To support that, we apply a combination of age, identity, and location checks:
- Age & identity verification (KYC) – Before certain features are enabled or higher limits are available, we may ask players to complete know-your-customer (KYC) checks. This usually includes providing government ID, a selfie, and basic personal details so we can confirm that the person is real, of legal age, and located in an eligible region.
- Geolocation and state eligibility – We use IP-based geolocation and additional signals to help ensure that Fortunes Veil is only offered in countries and U.S. states where our type of virtual-currency entertainment experience is permitted. In restricted states or countries, players may be blocked from accessing some or all features.
- VPN and anonymous network checks – We may block access to the platform or certain features when a connection appears to be coming from a VPN, proxy, or other anonymous network tool commonly used to hide location.
These checks are part of our commitment to running Fortunes Veil as a virtual-currency entertainment platform rather than a real-money gambling site, and to respecting local rules about where our product can be offered.
How We Verify Players for Higher-Risk Cases
Gold Coin gameplay is always available for entertainment and does not usually require full identity checks. However, when players reach higher activity thresholds, interact with certain features, or trigger specific risk rules, we may apply additional verification steps before allowing further activity:
- Confirming identity, age, and address through KYC (CDD) checks.
- Confirming that the player is in an eligible jurisdiction for using the platform.
- Reviewing account activity for obvious signs of abuse, fraud, or policy violations.
These checks help protect both players and the platform by ensuring that features are used only by eligible accounts and that activity on Fortunes Veil is fair and in line with our rules.
Monitoring for Unusual or High-Risk Activity
Behind the scenes, we use a risk engine to monitor activity over time. This is not about judging individual players; it is about spotting patterns that may indicate abuse, fraud, or money-laundering risk. We look at things like:
- How often players make purchases and for what amounts.
- Large or very frequent wins or balance changes within short windows of time.
- Purchase or account activity patterns that look inconsistent with normal entertainment use.
- Flags from sanctions and watchlist providers, or high-risk geographic patterns.
When this monitoring suggests higher risk, we may slow down processing, request additional information, or block certain actions while we review the account. This is part of our responsibility to payment and infrastructure partners, and a key reason why we maintain detailed audit logs of important events.
Source of Funds Checks for Higher-Risk Cases
In some situations, especially when purchases or other activity reach higher thresholds, we may ask for extra documentation to confirm that the funds being used are legitimate. This is called a Source of Funds (SoF) review.
During a SoF review, a player may be asked to upload simple supporting documents such as bank statements, pay slips, or other financial records. We use secure, encrypted storage for these documents and limit access to authorized personnel. While a SoF case is open or under review, certain account features (including new purchases) may be paused until the case is resolved.
SoF checks are not aimed at everyday casual players. They are targeted at accounts whose patterns cross configured thresholds or trigger specific risk rules, and they help us demonstrate that funds flowing through the platform come from clean and traceable sources.
Responsible Free-to-Play Entertainment
Although Fortunes Veil is a free-to-play virtual Gold Coin platform and not a real-money casino, we still take responsible entertainment seriously. Slot-style games can be very engaging, and we want players to feel in control of their time and attention.
Where applicable, we may offer tools such as:
- Session and activity reminders to help players keep track of how long they have been playing.
- Cooling-off periods or self-exclusion options that allow players to step away from the platform.
- Clear messaging that emphasizes entertainment, not financial gain, as the purpose of the experience.
We also design our games and promotions to avoid aggressive pressure, misleading messaging, or hidden conditions.
Data Protection and Recordkeeping
To support both player safety and compliance, we maintain detailed records of key actions such as KYC decisions, risk flags, transactions, and bonus grants. These records are stored securely and retained only as long as needed to meet our operational, audit, and regulatory commitments.
Sensitive data is protected using modern security practices, including encryption and access controls. We keep a careful audit trail of who accesses sensitive information and why, and we work to ensure that private information is handled with respect.
Where to Find the Official Rules
This page is meant to help players understand, at a human level, how we approach safety and compliance on Fortunes Veil. It is not an exhaustive list of rules, and it is not legally binding. For the full, official version of our policies, players should always review:
- The Fortunes Veil Terms & Conditions.
- Any specific promotion or event rules associated with a campaign.
- Our Privacy Policy and any other notices linked in the lobby.
If you ever have questions about how a rule applies to your account, our support team can help clarify the current policy and direct you to the right documents.