AGREEMENT TO OUR LEGAL TERMS
We are Fezuinteractive ("Company," "we," "us," "our"). We operate the website https://fortunesveil.com (the "Site"), the mobile application Fortunes Veil (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services"). We operate the Services under license from Fezuone S.A.S, a company registered in Colombia at km 16 990 via las palmas, Envigado, Antioquia 050021, which owns certain intellectual property associated with the Fortunes Veil brand and games. You can contact us by email at [email protected].
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Fezuinteractive, concerning your access to and use of the Services.
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The Services provide access to virtual casino-style games for entertainment purposes only. No real money, prizes, or items of monetary value can be won, withdrawn, or redeemed from the Services. All in-game items and virtual currencies are non-redeemable, non-transferable, and have no real-world cash value.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
You must be at least 18 years old — or the legal age of majority in your jurisdiction, whichever is higher — to use our Services. By using the Services, you confirm that you are of legal age and that you understand the Services are entertainment-only and do not offer real-money gambling or sweepstakes promotions.
Persons under the age of 18 are not permitted to use or register for the Services. We recommend that you print a copy of these Legal Terms for your records.
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PRODUCTS
6. PURCHASES AND PAYMENT
7. REFUNDS POLICY
8. SOFTWARE
9. PROHIBITED ACTIVITIES
10. USER GENERATED CONTRIBUTIONS
11. CONTRIBUTION LICENSE
12. MOBILE APPLICATION LICENSE
13. SOCIAL MEDIA
14. THIRD-PARTY WEBSITES AND CONTENT
15. ADVERTISERS
16. SERVICES MANAGEMENT
17. PRIVACY POLICY
18. TERM AND TERMINATION
19. MODIFICATIONS AND INTERRUPTIONS
20. GOVERNING LAW
21. DISPUTE RESOLUTION
22. CORRECTIONS
23. DISCLAIMER
24. LIMITATIONS OF LIABILITY
25. INDEMNIFICATION
26. USER DATA
27. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
28. CALIFORNIA USERS AND RESIDENTS
29. MISCELLANEOUS
30. BETA
31. VIRTUAL BONUSES AND PROMOTIONS
32. NO WITHDRAWALS / NO CASH VALUE
33. FAIR PLAY
34. ACCOUNT SUSPENSION AND TERMINATION
35. RESPONSIBLE PLAY
36. AML COMPLIANCE
37. Language
38. Cookie Policy
39. Taxes
40. Prohibited Jurisdictions
41. Virtual Currency
42. Proof of Gaming and Leaderboard Rewards
43. Anti-Cheat and Fair Play
44. GEOLOCATION & VPN DETECTION
45. CONTACT US
Privacy Rights (California and EU Users)
The Services provide access to simulated casino-style games and related digital experiences for entertainment only. No element of the Services is intended to constitute real-money gambling, sweepstakes, contests, raffles, or prize promotions.
All gameplay outcomes are virtual and have no financial impact. You cannot win money, crypto, or any item with monetary value through your use of the Services.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Certain Content and Marks are owned by Fezuone S.A.S and are licensed to us for use in operating the Services. Your use of the Services does not grant you any ownership rights in any intellectual property owned by Fezuinteractive or Fezuone S.A.S.
Our Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
access the Services; and
download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: [email protected].
If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Your submissions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:
confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
warrant that any such Submission is original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
warrant and represent that your Submissions do not constitute confidential information.
You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.
By using the Services, you represent and warrant that:
all registration information you submit will be true, accurate, current, and complete;
you will maintain the accuracy of such information and promptly update such registration information as necessary;
you have the legal capacity and you agree to comply with these Legal Terms;
you are not a minor in the jurisdiction in which you reside;
you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise;
you will not use the Services for any illegal or unauthorized purpose; and
your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
You may be required to register to use the Services.
You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
We may require additional verification steps (for example, identity verification or proof of address) for security, fraud prevention, or regulatory compliance reasons related to purchases or access control. Such verification is not used to assess eligibility for gambling, wagering, or sweepstakes, as the Services do not provide those features.
All products offered through the Services consist of digital entertainment items, such as:
virtual in-game currency (for example, "Gold Coins");
cosmetic or customization items;
access to additional game content, features, or events.
We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change. Digital items do not represent any ownership right in, or claim against, the Company and have no monetary or property value.
We may accept various payment methods for the purchase of virtual items or access to certain aspects of the Services. Details on currently accepted payment methods are provided within the Services.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address and payment method details, so that we can complete your transactions and contact you as needed.
Sales tax or similar charges may be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be made in the currency or currencies indicated within the Services.
You agree to pay all charges at the prices then in effect for your purchases and any applicable fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
All purchases of virtual items are final, non-refundable, non-transferable, and non-exchangeable except where required by applicable law or explicitly permitted by our Refunds Policy.
All purchases made on fortunesveil.com are final. Given the nature of our digital entertainment services and the instant delivery of virtual items or in-game currency, we do not offer refunds or exchanges once a transaction has been completed.
Unauthorized Transactions: If your account has been compromised or used fraudulently, and you notify us within 72 hours, we will investigate the case. Verified unauthorized charges may be refunded.
Technical Failures: If a technical issue on our side (e.g., server error, double charge, uncredited purchase) causes you to not receive the service or in-game currency purchased, you may be eligible for a full or partial refund after verification.
Compliance with Law: If local laws in your jurisdiction mandate a cooling-off period or refund right for digital services, we will comply with those laws, provided no part of the purchased service has been consumed (e.g., using game credits or virtual items).
Duplicate Purchases: If you are accidentally charged more than once for the same purchase, and the duplicate purchases remain unused, we may issue a refund upon verification.
Change of mind or buyer’s remorse.
Losses or consumption of virtual items during normal gameplay.
Issues due to your internet connection, device, or third-party service providers.
Account bans or suspensions due to Terms of Service violations.
To request a refund under one of the exceptions above, please contact us at [email protected] with:
Your username or account ID
Date and details of the transaction
Explanation of the issue
We aim to respond within 5 business days. Submitting a request does not guarantee approval.
We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement ("EULA"), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Legal Terms.
Any software and any related documentation is provided "AS IS" without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
Use a buying agent or purchasing agent to make purchases on the Services.
Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
The Services does not offer users to submit or post public content by default, but we may provide functionality that allows you to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions").
Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Services' Privacy Policy.
When you create or make available any Contributions, you thereby represent and warrant that:
the creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights of any third party;
you are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions as contemplated;
your Contributions are not false, inaccurate, or misleading;
your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation;
your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us);
your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone;
your Contributions are not used to harass or threaten any other person and do not promote violence against a specific person or class of people;
your Contributions do not violate any applicable law, regulation, or rule;
your Contributions do not violate the privacy or publicity rights of any third party;
your Contributions do not violate any applicable law concerning child pornography or otherwise intended to protect minors;
your Contributions do not include any offensive comments connected to race, national origin, gender, sexual preference, or physical handicap;
your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
You and the Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
Use License
If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with these Legal Terms.
You shall not:
decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App, except as permitted by law;
make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App;
violate any applicable laws, rules, or regulations in connection with your access or use of the App;
remove, alter, or obscure any proprietary notice posted by us or the licensors of the App;
use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended;
make the App available over a network permitting access or use by multiple devices or users at the same time;
use the App for creating a product, service, or software that is competitive with or a substitute for the App;
use the App to send automated queries to any website or to send unsolicited commercial email; or
use any of our interfaces or other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.
Apple and Android Devices
The following terms apply when you use the App obtained from either the Apple Store or Google Play (each an "App Distributor") to access the Services:
the license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service;
we are responsible for providing any maintenance and support services with respect to the App as specified in these Legal Terms or as otherwise required under applicable law, and the App Distributor has no obligation whatsoever to furnish any maintenance or support services with respect to the App;
in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor and, in accordance with its terms and policies, the App Distributor may refund the purchase price, if any, paid for the App; to the maximum extent permitted by law, the App Distributor will have no other warranty obligation whatsoever with respect to the App;
you represent and warrant that (i) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist supporting" country and (ii) you are not listed on any US government list of prohibited or restricted parties;
you must comply with applicable third-party terms of agreement when using the App; and
you acknowledge and agree that the App Distributors are third-party beneficiaries of these Legal Terms, and that each App Distributor will have the right to enforce these Legal Terms as a third-party beneficiary.
As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a "Third-Party Account") by either:
providing your Third-Party Account login information through the Services; or
allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.
You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any terms governing your use of the applicable Third-Party Account, and without obligating us to pay any fees or subjecting us to any usage limitations.
By granting us access to any Third-Party Accounts, you understand that we may access, make available, and store any content that you have provided to and stored in your Third-Party Account ("Social Network Content") so that it is available on and through the Services via your account.
You can deactivate the connection between the Services and your Third-Party Account at any time. We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.
The Services may contain links to other websites ("Third-Party Websites") as well as content belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for them.
If you decide to leave the Services and access Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk. You should review the applicable terms and privacy policies of any website or application you access.
We may allow advertisers to display their advertisements and other information in certain areas of the Services, such as sidebar or banner advertisements. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.
We reserve the right, but not the obligation, to:
monitor the Services for violations of these Legal Terms;
take appropriate legal action against anyone who violates the law or these Legal Terms;
refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof;
remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and
otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We care about data privacy and security. Please review our Privacy Policy: https://www.fortunesveil.com/tos/privacy-policy.html. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.
WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times.
We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you.
You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
These Legal Terms are governed by the laws of Colombia. However, if you are accessing the Services from a jurisdiction that does not allow such governing law or jurisdiction clauses, you agree that your use of the Services is still subject to the laws and courts of Colombia to the fullest extent permitted by law.
Fezuinteractive and yourself irrevocably consent that the courts of Colombia shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us, the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.
Binding Arbitration
Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC.
The number of arbitrators shall be three (3). The seat, or legal place, of arbitration shall be Medellin, Colombia. The language of the proceedings shall be Spanish. The governing law of these Legal Terms shall be the substantive law of Colombia.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, no arbitration shall be joined with any other proceeding; there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and there is no right or authority for any Dispute to be brought in a purported representative capacity.
Exceptions
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration:
any Dispute seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party;
any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and
any claim for injunctive relief.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
EVEN THOUGH OUR SERVICES DO NOT OFFER REAL-MONEY GAMBLING, WE ENCOURAGE YOU TO USE THEM RESPONSIBLY. IF YOU FEEL THAT YOUR USE OF CASINO-STYLE ENTERTAINMENT IS BECOMING PROBLEMATIC OR HARMFUL, YOU SHOULD CONSIDER LIMITING OR DISCONTINUING USE OF THE SERVICES AND, IF NEEDED, SEEK PROFESSIONAL SUPPORT.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE ONE (1) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:
use of the Services;
breach of these Legal Terms;
any breach of your representations and warranties set forth in these Legal Terms;
your violation of the rights of a third party, including but not limited to intellectual property rights; or
any overt harmful act toward any other user of the Services with whom you connected via the Services.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.
You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
You may request deletion of your personal data or account by contacting us. However, some data may be retained for legal or regulatory compliance, including financial records or dispute-related information.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us.
Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time.
If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.
While in Beta mode we may delete your data without prior notice. To know if we're still in beta, please check either the login page or the title of each game.
During Beta, functionality, uptime, and data retention are not guaranteed.
We may offer in-game bonuses, daily rewards, login streaks, or other promotional virtual items from time to time. All such bonuses and promotions:
are for entertainment purposes only;
consist solely of virtual items or additional gameplay access;
have no cash or real-world value;
cannot be withdrawn, redeemed, or exchanged for money, cryptocurrency, or other items of value.
Misuse of promotional offers, including attempts to exploit bugs or automate reward collection, may result in adjustment of virtual balances, revocation of bonuses, or account suspension. Bonus terms may be amended or withdrawn at any time.
The Services do not support withdrawals of money, cashouts of any kind, or prize redemptions. You cannot convert any in-game progress, outcomes, or virtual holdings into money, cryptocurrency, or any item of monetary value.
All virtual items, including but not limited to virtual currency, cosmetic items, and rewards:
are non-redeemable;
are non-transferable (except where expressly permitted for other users within the platform and still without cash value);
have no inherent monetary or property value; and
are licensed, not sold, and may be modified or removed at any time.
Our games may use Random Number Generator (RNG) technology or other logic to determine virtual outcomes for entertainment purposes. Game results are not influenced by user behavior or past results in a way that provides any real-world financial advantage or loss.
All gameplay is monitored for fairness and integrity. Any attempt to manipulate game outcomes or systems may result in account suspension or termination.
We reserve the right to suspend, restrict, or terminate your account if we suspect fraud, abuse of the Services, chargebacks, use of multiple accounts to circumvent rules, or violation of our Terms.
In such cases, access to the Services, including virtual items associated with your account, may be restricted or terminated. No compensation or refunds are provided for virtual items lost due to account suspension or termination where you are at fault.
We are committed to promoting healthy and responsible use of our Services. Although our platform does not provide real-money gambling or sweepstakes, we recognize that simulated casino-style entertainment may still be engaging and time-consuming.
Our Services are meant for entertainment purposes only. If you feel your gameplay is negatively impacting your life, finances, work, or relationships, we encourage you to:
limit your play time;
take regular breaks from the Services;
disable notifications or uninstall the app if needed; and
seek professional help if you feel unable to control your use.
You may contact our support team at [email protected] if you would like assistance with limiting or closing your account.
Although the Services do not provide real-money gambling or payout of winnings, we may process payments for the purchase of digital items and may be required to comply with applicable Anti-Money Laundering (AML) regulations.
We reserve the right to monitor transactions, report suspicious payment activity to authorities where required, and request verification information at any time to comply with legal obligations.
These Terms may be translated into other languages for convenience. In the event of any discrepancy or conflict, the English version shall prevail.
We use cookies to improve your experience. By using our Services, you agree to our Cookie Policy.
You are solely responsible for reporting and paying any taxes applicable to your use of the Services, including any taxes related to your purchases of digital items or other paid features. We do not provide tax advice and recommend consulting a licensed tax advisor in your jurisdiction.
Access to and use of our Services may be restricted or prohibited in certain countries, regions, or territories due to local laws or our internal risk and compliance policies. Even though the Services do not offer real-money gambling or sweepstakes, some jurisdictions regulate or disfavor simulated casino-style entertainment.
We reserve the right to block or restrict access from jurisdictions that we determine, in our sole discretion, are incompatible with our legal, regulatory, or commercial requirements. Users from such regions are expressly forbidden from accessing the platform. Any attempt to bypass these restrictions (for example, via VPNs or proxies) may result in immediate suspension.
The Services may include one or more forms of virtual currency, such as "Gold Coins" or similar in-game credits. These exist solely within the Services and are used to access or enhance gameplay.
Virtual currency is subject to the following conditions:
It has no real-world or cash value.
It cannot be redeemed for money, cryptocurrency, or any real-world goods or services.
It is non-transferable between users, except where explicitly enabled within the Services as a purely entertainment feature and still without monetary value.
It is licensed to you for personal, non-commercial, entertainment use only and may be modified, terminated, or removed at any time.
We reserve the right to manage, regulate, control, modify, or eliminate virtual currency at our sole discretion. We shall have no liability to you or anyone else in the event we exercise any such rights.
The Services may feature "proof of gaming", leaderboards, or similar systems where players can earn digital entertainment rewards by participating in gameplay events and reaching certain ranks or milestones.
These rewards may include cosmetic badges, in-game items, or other digital collectibles for use within or associated with the Services. Any such rewards:
are for entertainment and collection purposes only;
have no cash or real-world value;
do not represent an investment, financial product, or security; and
may be modified, replaced, or discontinued at any time.
We may verify reward eligibility, perform anti-cheat checks, and decline to issue rewards in cases of suspected abuse or manipulation.
Digital rewards offered through fortunesveil.com — including any virtual items, collectibles, or similar assets — are provided solely as entertainment collectibles. They have no inherent monetary value, are not redeemable for cash, and are not intended to function as investments or securities.
Fezuinteractive and Fezuone S.A.S do not guarantee, represent, or imply any future value, transferability, or market availability of these digital assets. Any activity involving such assets outside of our platform is beyond our control and is undertaken at the user's own risk.
Digital rewards offered through gameplay are provided for entertainment purposes only. They do not constitute financial instruments, investment contracts, or securities. No part of our Services should be interpreted as an offer to invest or speculate.
To ensure fairness, we monitor gameplay for patterns of cheating, automation, or other prohibited behavior. The use of bots, scripts, macros, or any form of artificial gameplay is strictly prohibited.
Users found to be engaging in unfair play may have their rewards revoked and accounts suspended or banned entirely. We reserve the right to audit gameplay data, leaderboards, and reward eligibility at any time.
We may use IP intelligence systems, including IP and proxy detection tools, to comply with laws, prevent abuse, and enforce our Prohibited Jurisdictions policy.
We may block access from:
jurisdictions we choose not to serve for legal or business reasons;
VPNs, proxy servers, Tor nodes, or similar anonymizing technologies;
datacenter or hosting IP addresses.
Any attempt to disguise or misrepresent your location through technical means is a direct violation of our Terms of Service. Violations may result in account suspension or permanent bans.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Fezuinteractive (operating under license from Fezuone S.A.S) — [email protected]
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have the right to:
Know what categories of personal data we collect and how we use it.
Request access to your personal data.
Request deletion of your personal data.
Correct inaccurate personal data.
Opt out of the sale or sharing of your personal data (note: we do not sell user data).
Limit use of sensitive personal data, if applicable.
You may exercise these rights at any time by contacting us at [email protected]. We will verify your identity before processing your request and respond within 45 days, as required by law.
Under the General Data Protection Regulation (GDPR), users located in the European Economic Area (EEA) have the right to:
Access their personal data.
Rectify inaccurate or incomplete data.
Delete their personal data (“right to be forgotten”).
Restrict or object to data processing in certain circumstances.
Port their data to another provider.
Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.
We take privacy seriously and will process all requests in compliance with applicable law.