THIS PRIVACY POLICY EXPLAINS HOW FEZUINTERACTIVE LLC AND ITS AFFILIATED ENTITIES ("FEZUINTERACTIVE," "FEZUONE S.A.S," "WE," "US," OR "OUR") COLLECT, USE, DISCLOSE, AND PROTECT PERSONAL INFORMATION WHEN YOU ACCESS OR USE THE FORTUNES VEIL WEBSITE, APPLICATIONS, AND RELATED ONLINE SERVICES (COLLECTIVELY, THE "SERVICES") IN GOLD-ONLY MODE. FORTUNES VEIL CURRENTLY OPERATES AS A FREE-TO-PLAY SOCIAL CASINO THAT USES VIRTUAL "GOLD COINS" FOR ENTERTAINMENT PURPOSES ONLY; GOLD COINS HAVE NO CASH OR PRIZE VALUE, ARE NOT REDEEMABLE, AND DO NOT ENTITLE YOU TO ANY MONETARY OR REAL-WORLD REWARD.
THIS PRIVACY POLICY IS DESIGNED TO MEET THE REQUIREMENTS OF APPLICABLE UNITED STATES PRIVACY LAWS, INCLUDING THE CALIFORNIA CONSUMER PRIVACY ACT ("CCPA") AS AMENDED BY THE CALIFORNIA PRIVACY RIGHTS ACT ("CPRA"), AS WELL AS GENERAL U.S. PRIVACY AND CONSUMER-PROTECTION PRINCIPLES GOVERNING ONLINE SERVICES. IT DESCRIBES THE CATEGORIES OF PERSONAL INFORMATION WE COLLECT, THE PURPOSES FOR WHICH WE USE THAT INFORMATION, HOW AND WHY WE DISCLOSE IT, AND THE RIGHTS AND CHOICES AVAILABLE TO YOU UNDER APPLICABLE LAW.
THIS PRIVACY POLICY APPLIES ONLY TO THE GOLD-ONLY VERSION OF THE SERVICES AND DOES NOT GOVERN ANY FUTURE SWEEPSTAKES OR PRIZE-BASED PRODUCT THAT MAY BE LAUNCHED UNDER THE FORTUNES VEIL OR RELATED BRANDS. IF WE INTRODUCE A SEPARATE SWEEPSTAKES PLATFORM OR ENABLE PRIZE REDEMPTIONS IN THE FUTURE, WE WILL PROVIDE ADDITIONAL OR UPDATED PRIVACY DISCLOSURES BEFORE YOU PARTICIPATE IN THAT PRODUCT.
BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU MUST NOT USE THE SERVICES.
This Privacy Policy applies to personal information that we collect and process about individuals who access or use the Services while Fortunes Veil is operating in Gold-Only mode. It covers information collected through our website, mobile or web applications, customer-support channels, and any other online interfaces where this Privacy Policy is displayed or referenced.
This Privacy Policy should be read together with the Fortunes Veil Gold Only Terms (the "Gold Only Terms"), which describe the nature of the product, define Gold Coins, and set out the rules that govern your use of the Services. If there is any inconsistency between this Privacy Policy and the Gold Only Terms regarding how the product operates, the Gold Only Terms control the product description, and this Privacy Policy controls how we collect, use, and disclose personal information.
This Privacy Policy does not govern, and does not describe, any personal information processing related to prize redemptions, sweepstakes payouts, alternative methods of entry, or any other real-money or prize-based rewards. Those activities are not available in Gold-Only mode and are not part of the current Services. If we later launch a separate sweepstakes or prize-based product, we will provide additional or updated privacy disclosures that specifically address the personal information collected and used for that product before you participate in it.
The types and amount of personal information we collect about you depend on how you use the Services and which features you choose to engage with. In the preceding twelve (12) months, we may have collected, and may continue to collect, the categories of personal information described below, as those categories are understood under the CCPA/CPRA framework.
We may collect certain identifiers that can be used to identify you or your account. This includes information such as your name, username or handle on the platform, email address, and, where you choose to provide it, other contact details. When you interact with the Services, we also automatically collect technical identifiers such as your Internet Protocol (IP) address, device identifiers, and similar unique identifiers associated with your browser or device. These identifiers are used to operate and secure your account, to manage sessions, to prevent unauthorised access or fraud, and to satisfy legal and regulatory requirements relating to access control and geoblocking.
We may collect information that forms part of what CCPA/CPRA refers to as "customer records." This generally includes the information you provide during account registration and maintenance, such as your display name, basic profile settings, communication preferences, and any information you choose to provide when contacting customer support. In connection with Gold Coin purchases, we may collect limited billing-related information, such as your billing address and partial payment card details (for example, card type and last four digits), while full payment credentials are handled directly by our payment service providers and are not stored by us in complete form. We use this information to administer your account, manage your relationship with us, and respond to your enquiries in a manner consistent with our Gold Only Terms.
When you use the Services, we collect information about your activity on our website and applications. This may include log data, device and browser details, the pages and screens you view, the features you interact with, and your in-game actions such as spins, session duration, and navigation flows. We may also collect information about your interactions with our emails and notifications, for example whether you opened a message or clicked on a link. This type of information is generated automatically by your use of the Services and is collected through cookies, SDKs, log files, and similar technologies. It is used to maintain the technical performance and security of the Services, to understand how players engage with our games, and to improve the user experience over time.
We may collect commercial information related to your use of Gold Coins and your interactions with our virtual goods. This includes records of Gold Coin package purchases, the timing and value of those purchases, and your in-game transaction history (for example, when you acquire or use Gold Coins within specific games or features). We use this information to operate the Gold-Only product, to provide account histories and receipts where appropriate, to manage customer support enquiries, and to perform internal analytics about how players engage with our offerings. Commercial information collected in Gold-Only mode relates solely to virtual, non-redeemable Gold Coins and has no connection to prize redemptions or cash-out transactions, which are not available.
We may infer approximate geolocation information from technical data such as your IP address. This typically allows us to identify your city, region, state, and country, but does not provide precise GPS-level location. We use approximate geolocation to comply with our legal and contractual obligations, including blocking access from jurisdictions where the Services are not permitted (such as certain U.S. states), to detect and prevent fraud and abuse (for example, VPN or proxy misuse), and to ensure that offers and communications are appropriate to your region. We do not use approximate geolocation in Gold-Only mode to determine eligibility for prize payouts or redemptions, as no such features are currently available.
We may generate inferences drawn from the information described above in order to create a limited profile associated with your account. For example, we may infer that you prefer particular game categories, identify your general engagement level, or group you into high-level segments for purposes such as recommending games, adjusting difficulty or pacing, or timing in-game messaging. These inferences help us improve and personalise the Services and are based on your interactions with the Gold-Only product. They are not used to determine eligibility for any form of prize, cash reward, or sweepstakes entry in Gold-Only mode.
We do not knowingly collect or use "sensitive personal information" as defined under CCPA/CPRA (such as precise geolocation, government-issued identification numbers, financial account log-in credentials, or biometric data) in connection with ordinary use of the Gold-Only Services, except to the limited extent necessary for fraud prevention, age verification, sanctions screening on incoming payments, or other legal-compliance purposes. Any such processing is conducted on a strictly needed-to-know basis and is not used to create profiles for marketing or to determine eligibility for prizes, redemptions, or other real-money benefits, which are not part of the current product offering.
We collect personal information in several ways, depending on how you interact with the Services and the choices you make when using your account. In general, we obtain information directly from you, automatically from your devices, and from certain third parties that support the operation and security of the platform.
We collect personal information that you provide to us directly when you interact with the Services. This includes situations where you register and maintain an account, choose a username, provide an email address, or adjust your profile or communication preferences. It also includes information you provide if you contact our support team, respond to surveys, participate in feedback requests, or otherwise communicate with us through channels such as email or in-product messaging. When you purchase Gold Coin packages, we collect the information necessary to process the transaction (for example, certain billing details and order information), while full payment credentials are processed by our payment providers. All of this information is provided voluntarily by you and is used to operate and support your Gold-Only experience in line with the Gold Only Terms.
When you access or use the Services, we automatically collect certain information from your browser, device, and activity through cookies, software development kits (SDKs), log files, and similar technologies. This may include technical data such as your IP address, device type, operating system, browser type, device identifiers, general location inferred from your IP address, and diagnostic information about how the Services are functioning. We also collect usage data, such as pages viewed, buttons clicked, in-game events, time spent in sessions, and error or crash reports. This automatically collected information helps us operate, secure, and improve the Services, detect and prevent fraud or abuse, measure performance, and understand how players engage with our games. More details about our use of cookies and related technologies are set out in our Cookie Policy.
We may receive personal information about you from third-party service providers and partners that support the platform and act on our instructions. These may include payment processors that confirm payment status for Gold Coin purchases, fraud-prevention and security vendors that help us identify suspicious activity, analytics providers that supply aggregated or pseudonymised usage insights, and communication platforms that deliver emails or in-app messages on our behalf. In some cases, we may also receive limited information from marketing or acquisition partners to understand which campaigns led you to the Services. These third parties are contractually restricted in how they may use your information and are required to handle it in a manner consistent with this Privacy Policy and applicable law. In Gold-Only mode, we do not obtain information from third parties for the purpose of administering prize redemptions or sweepstakes payouts, as no such features are currently active.
We use the personal information we collect to operate, secure, and improve the Services, and to comply with our legal and regulatory obligations. The specific ways in which we use personal information are described below and are limited to the operation of the Gold-Only product.
We use your personal information to provide, maintain, and operate the Services in accordance with the Gold Only Terms. This includes creating and managing your account, authenticating your log-ins, enabling gameplay and use of virtual Gold Coins, and processing Gold Coin purchases through our payment providers. We also use your information to deliver core functionality such as saving preferences, maintaining session continuity, and providing customer-support services when you contact us with questions, requests, or complaints.
We use personal information to help protect the safety, security, and integrity of the Services, our users, and our systems. This may include verifying age where required, monitoring for and investigating suspected fraud, abuse, cheating, chargeback abuse, or unauthorised access, and taking action to prevent attempts to circumvent geoblocking or other access controls. We may also use information to apply risk-based checks on transactions and accounts to comply with our legal obligations and to maintain a safe environment for all users.
We use information about how you and other users interact with the Services to perform analytics and improve our products. This includes analysing gameplay patterns, engagement metrics, and technical performance data to understand which games and features are most popular, to identify issues such as crashes or latency, and to test and refine new features or design changes. These analytics help us maintain and enhance the stability, performance, and overall quality of the Gold-Only experience.
We may use your personal information, including inferences about your preferences, to personalise your experience with the Services. For example, we may recommend games or content that we believe you may enjoy based on your prior activity, adjust in-game messaging or pacing, or tailor certain offers related to Gold Coin packages within the Gold-Only environment. We also use your contact information to send you service-related communications, such as account notices, transactional confirmations, security alerts, and updates about changes to our terms or policies. Where permitted by law and your preferences, we may send you marketing or promotional communications about Fortunes Veil, which you can opt out of at any time.
We use personal information as necessary to comply with applicable laws and regulations, to enforce our agreements, and to protect our legitimate interests. This may include using information to respond to lawful requests and legal processes, to maintain records required for auditing, tax, or regulatory purposes, to enforce the Gold Only Terms and other applicable policies, and to protect our rights, property, users, and the public from harm or unlawful activity.
In Gold-Only mode, we do not use your personal information to administer prize redemptions, process sweepstakes entries, issue tax forms related to winnings, or perform any other processing activities associated with prize or cash-out functionality. Those features are not available in the current product. If we later introduce a separate sweepstakes or prize-based product, we will update our disclosures to explain how personal information is used for that product before you participate in it.
We disclose personal information to third parties only for the limited purposes described in this Privacy Policy and in a manner consistent with applicable law. The main categories of recipients are set out below.
We disclose personal information to third-party service providers that process information on our behalf pursuant to written contracts. These service providers help us operate, host, secure, and support the Services and may include payment processors, cloud hosting and infrastructure providers, analytics and measurement providers, security and fraud-prevention tools, email delivery and communication platforms, and customer-support systems. Service providers are permitted to use personal information only as necessary to provide services to us and are required to handle that information in a manner consistent with this Privacy Policy and applicable data-protection requirements.
We may disclose personal information to our affiliated entities, including FezuInteractive LLC, Fezuone S.A.S, and other entities under common ownership or control, in order to support unified operations, governance, compliance, and platform management. This may include sharing information needed for centralised security, reporting, accounting, or product-development functions. Affiliated entities that receive personal information will treat it in accordance with this Privacy Policy and any applicable intra-group arrangements.
We may disclose limited personal information to certain business partners that assist us in running promotions, measuring the performance of campaigns, or reaching audiences in a way that is consistent with this Privacy Policy and applicable law. For example, we may work with partners who help us understand how new players found Fortunes Veil or who assist with high-level marketing analytics. Any such sharing is subject to appropriate contractual restrictions and is limited to what is reasonably necessary for the relevant purpose. In Gold-Only mode, we do not engage business partners to administer prize redemptions or sweepstakes payouts because those features are not active.
We may disclose personal information to law-enforcement agencies, regulators, courts, or other third parties where we believe in good faith that such disclosure is required or appropriate to comply with applicable laws, regulations, or legal processes. This may include responding to lawful requests, subpoenas, or court orders; enforcing our Gold Only Terms or other agreements; protecting the rights, property, or safety of our users, our company, or the public; or detecting, investigating, and preventing fraud, security incidents, or other harmful or illegal activity.
We do not currently sell your personal information for monetary consideration. However, certain types of online tracking, analytics, or advertising practices may be considered a "sale" or "sharing" of personal information under CCPA/CPRA, even where no money changes hands. To the extent our use of cookies or similar technologies constitutes a sale or sharing of personal information under California law, California residents have the right to opt-out of such sale or sharing, as described in Section 8 of this Privacy Policy and in our Cookie Policy.
We do not disclose personal information to third parties for the purpose of administering prize payouts, sweepstakes redemptions, or other real-money reward programmes in Gold-Only mode. If we later introduce a separate sweepstakes or prize-based product, any additional disclosures of personal information for those purposes will be described in updated or supplemental privacy notices specific to that product.
We use cookies and similar tracking technologies to help operate, protect, and enhance the Services. These technologies allow us to recognise your browser or device, remember your preferences, understand how you interact with the platform, and, in some cases, support limited marketing and measurement activities. The main technologies we use include browser cookies, pixels or web beacons, software development kits (SDKs), and similar identifiers embedded in our applications or communications.
Our Cookie Policy provides more detailed information about the specific types of cookies and tracking technologies we use, the purposes for which they are deployed (such as strictly necessary functionality, performance and analytics, or limited marketing), and the options available to you to manage or disable them. You can typically control cookies through your browser or device settings, and, where available, through in-product preference tools described in the Cookie Policy.
Where required by applicable law, we will obtain your consent before setting or reading non-essential cookies or similar technologies on your device and will provide mechanisms that allow you to withdraw or adjust your consent at any time. Your choice to refuse or disable certain cookies may affect the availability or performance of some features, but the core Gold-Only gameplay experience will remain accessible.
We retain personal information for as long as reasonably necessary to achieve the purposes described in this Privacy Policy, including providing and maintaining the Services, administering your account, processing Gold Coin purchases, complying with our legal and regulatory obligations, resolving disputes, enforcing our agreements, and maintaining appropriate business and financial records. The specific retention period for a given type of information can vary depending on factors such as the nature of the data, the context in which it was collected, and any legal, regulatory, or contractual requirements that apply.
For example, account and transactional records related to Gold Coin purchases may be retained for a period required by tax, accounting, or anti-fraud laws, while routine technical logs may be retained for a shorter period necessary to ensure the security and stability of the Services. When personal information is no longer needed for the purposes for which it was collected, and we are not required by law or legitimate business needs to retain it, we will take steps to delete it or to de-identify or anonymise it in accordance with applicable legal standards and our internal data-retention policies.
Depending on where you live, you may have certain rights in relation to your personal information under applicable privacy and consumer-protection laws. The availability and scope of these rights can vary by jurisdiction and are subject to conditions and legal exceptions. This section explains key rights that may apply, with a particular focus on the rights of California residents under the CCPA/CPRA framework.
If you are a California resident, you have the following rights in respect of your personal information, subject to verification of your identity and certain limitations:
To exercise any of the rights described above, you may contact us using the details set out in Section 12 of this Privacy Policy. When you submit a request, we will take reasonable steps to verify your identity before acting on it, which may include asking you to confirm information associated with your account or to provide additional details needed to confirm that you are the account holder or an authorised agent. If you use an authorised agent to submit a request, we may require proof of the agent's authority and may still ask you to verify your identity directly, as permitted by law.
If and when our use of cookies or similar technologies constitutes a "sale" or "sharing" of personal information under California law, we will make available a "Do Not Sell or Share My Personal Information" mechanism, which may take the form of a dedicated link or in-product control, and we will honour valid opt-out preferences in accordance with CCPA/CPRA. You may also be able to use browser-level or device-level privacy controls, such as Global Privacy Control signals, where supported, to communicate certain opt-out choices.
If you choose to opt-in to receive marketing communications from us, we may use your contact details (such as your email address or mobile phone number) to send you messages about Fortunes Veil features, updates, surveys, and promotional offers related to the Gold-Only Services. You can opt-out of marketing emails at any time by clicking the "unsubscribe" or similar link included in those emails, and you can opt-out of SMS marketing messages by following the instructions provided in the message, such as replying with a designated keyword. Opting out of marketing communications will not affect your receipt of service-related messages that are necessary for the operation of your account, such as transaction confirmations, security alerts, or notices about changes to our terms or policies.
We will not send you marketing SMS messages without your prior consent where such consent is required by the Telephone Consumer Protection Act ("TCPA") or similar laws, and you may withdraw that consent at any time using the methods described above or by contacting us directly. We may retain a record of your marketing preferences and opt-out choices as part of our compliance obligations and to ensure that we respect your preferences going forward.
We use reasonable and appropriate administrative, technical, and physical safeguards designed to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. These measures include access controls, encryption or pseudonymisation where appropriate, internal policies and training, and procedures for responding to suspected security incidents. While we work to protect the security of our systems and the information we hold, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your personal information.
The Services may be operated from and hosted in the United States and may also involve service providers or infrastructure located in other countries. As a result, your personal information may be transferred to, stored in, and processed in jurisdictions that may have different data-protection laws than those in your home jurisdiction. Where required by applicable law, we will implement appropriate safeguards for such cross-border transfers, such as contractual protections or other legally recognised mechanisms, and we will continue to protect your personal information in accordance with this Privacy Policy.
The Services are not intended for, and we do not knowingly collect personal information from, individuals who are under the minimum age set out in our Gold Only Terms, which is typically eighteen (18) years of age or the age of majority in the relevant jurisdiction, whichever is higher. You must meet this minimum age requirement to create an account or use the Services. If we become aware that we have collected personal information from an individual who does not meet the applicable age requirement or is otherwise not permitted to use the Services, we will take reasonable steps to delete that information and to close or disable the associated account as promptly as practicable.
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your privacy rights, you may contact us using the details below.
FezuInteractive LLC
Attn: Privacy
1621 CENTRAL AVE #58084
CHEYENNE, WY 82001
Email: [email protected]
We may update this Privacy Policy from time to time to reflect changes in our data-handling practices, the Services, or applicable legal and regulatory requirements. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, provide additional notice, such as by posting a prominent notice on the Services or sending you a direct communication.
Any updated Privacy Policy will become effective when it is posted, unless a later effective date is stated. Your continued use of the Services after the effective date of any changes will constitute your acknowledgement of the updated Privacy Policy and your agreement to the handling of your personal information as described in it, to the extent permitted by applicable law.